Board & Staff Members - Transit Community Support CIC

Lilian Nakayima (BSc, MBA)

CIC Board Chairperson

Lilian has passion to share knowledge, experience, and skills with people in the communities and workplaces.

Lilian is a strong team leader with a proactive personality. Over the years, she has been able to build up a bank of experience in the world of Healthcare Management.

Lilian holds a BSc degree in Business and Healthcare Management and upgraded this standard by achieving an MBA in the same field.

With over 10 years’ experience in different UK Healthcare settings ranging from Hospitals to residential homes.

Rebecca Millian

Community Liason Officer

Rebecca has over 15 years of experience in customer service of which more than 5years were as a team manager managing a team of over 10 customer service staff.

She has also previously worked within sales, catering and hospitality.

She holds a Diploma in customer service and Level 2 certificate in business administration. She also has several practical trainings in Health & Social Care.

Gerald Jagwe (BA, MBA)

Finance & Projects Manager

Gerald is a versatile team player who combines a wealth of experience and professional skills. He is experienced in Finance & Project Management. Additionally, he has a passion for sustainability and has over time developed and led numerous sustainability projects in communities, schools and workplaces. He holds a Masters in Business Administration (MBA), Bachelors Degree in Accounting , Practical Permaculture Design Course (PDC) (Sustainability), Certificate in Project management .

Ruth Sandra Tagonza

Community Mental Health Support

Ruth Is dedicated, experienced and passionate about supporting vulnerable adults who struggle with mental health disorders. She has a broad understanding of different Mental Health diagnosis, and excellent skills in supporting and empowering patients to manage their triggers whilst living their desired life styles . She advocates for personal centred approaches and therapeutic relationship as they promote rapport and speed up recovery. Ruth has acquired various trainings and exhibits all the 6Cs too in her daily non-judgemental routines.

CQC Regulated

Our respite Care services are regulated and regualary monitored by the Care Quality Commission to ensure the highest service Quality and Adherence to the underlying regulatory Domains ( Caring, Safe, Effective, Responsive & Well-Led )

Whitton Training Centre - Exterior

Our Training Centre is strategically located 2 minutes from the Whitton station and 500 Metres from the Highstreet. Very Accessible yet with very good learning ambiance.

Whitton Training Centre - Interior

The centre is well equiped with state - of - the art equipment ( Both ICT and Care equipment) to facilitate hands on community training and support.

Our Training Partner

We partner with Transit Smart Skills & Consult Ltd (TR-SSC) to deliver our community training Courses. TR-SSC is a further register and Acreditted training provider with highly qualified trainers and Tutors in additional to highly competent Management Team.

Strong Policies & Procedures

Strong Policies & Procedures

The Safety and wellbeing of our clients and beneficiaries is fundamental in all that we do and with that in mind , We have established strong policies for both our staff, volunteers , contractors, clients , beneficieries and learners to ensure on the dot compliance and uncompromised service quality. We have sub contracted Aventure Ltd to further support with this vital function.

ICT Infrastructure ( Up to date & Safe)

ICT Infrastructure ( Up to date & Safe)

We maintain an interactive and safe ICT infrastructure to ensure continous support to our beneficiaries well knowing that some may not access the centre physicslly due constraints beyond their control. Our communication channels remain open and accessible virtually / remote support our community members.

We are Signatories to the DPA Charter for Digital Inclusion

DPA Charter Our organisation signed the Digital Poverty Alliance’s Charter for Digital Inclusion - a shared commitment to practical action that
supports digital access, skills, and inclusion across the UK.
The Charter outlines clear principles for how organisations can contribute to a more digitally inclusive society. These include
promoting awareness of digital exclusion, improving access to devices and connectivity, supporting the development of digital skills,
and ensuring services are designed to be inclusive by default.
By aligning with the Charter, we recognise the collective responsibility to reduce digital inequality and help ensure that everyone -
regardless of age, income, location, or background - can participate fully in an increasingly digital world.
We will continue to share updates on how this commitment is reflected in our work, and how partners, stakeholders, and communities
can engage with the actions we are taking.

NHS Digital Data Tool Kit

NHS Data Toolkit Our organization has successfully completed an annual self-assessment to demonstrate that it meets the National Data Guardian's 10 standards for protecting Service User data as well Compliance with high levels of Data Protection & Security